Account and data deletion

Request deletion from FlowMotive.

You can initiate account deletion from inside your signed-in workspace. FlowMotive verifies the request, confirms its scope, and normally completes approved deletion within 30 days.

How to request deletion

Sign in to FlowMotive, open Account & Security, and choose Request account deletion.
If you cannot sign in, email support@flowmotive.au from the address attached to the account so identity can be verified.
A workspace owner can request deletion of both their personal account and the workspace; staff can request deletion of their own account only.

Data deleted

The FlowMotive sign-in and tenant memberships associated with the approved request.
Personal profile, security settings, notification preferences, and other user-specific account data.
Workspace operational data when deletion of the workspace is requested by an authorised owner and no transfer or retention requirement applies.

Data that may be retained

Minimum billing, tax, fraud-prevention, security, and deletion-audit records where retention is legally or operationally required.
Records belonging to a business workspace when another authorised owner continues to operate that workspace.
Backups may retain encrypted copies for a limited recovery cycle before automatic expiry.

Open Account & Security Email support