Terms summary

Plain expectations before a workspace goes live.

This page gives prospective customers and operators a clear commercial summary. A signed customer agreement, invoice terms, or tailored onboarding notes may add more specific terms for a particular workspace.

Workspace use

Each customer workspace is intended for the business or organisation that requested it.
Users must only access records, clients, files, messages, and billing areas they are authorised to use.
Customers are responsible for the accuracy, legality, and suitability of the operational data they enter.

Plans and billing

Plan features, usage limits, trial periods, and billing status can affect access to messaging, uploads, modules, and payment workflows.
Subscription and payment setup may involve Stripe, platform review, or manual support where self-serve checkout is not available.
Workspace data should be exported or reviewed before cancellation or major migration decisions.

Responsible claims

FlowMotive is an operations platform, not a replacement for legal, accounting, clinical, payroll, or compliance advice.
CareFlow support for NDIS, aged care, or care operations is workflow support and does not guarantee provider registration, audit success, or regulatory compliance.
Customers should confirm industry obligations, consent wording, data retention, billing rules, and regulated-sector processes with appropriate advisers.

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